I don't even know if it is a malware problem? The junk can be tough to remove, so do not expect fast or easy.įrom the limited information you have provided, there is no way I can tell you if I can help or not. Read and follow the directions carefully, the tools will not work unless you do. If you have any tool I use, delete it and download it new from the link I provide. I suggest you keep this computer offline except when troubleshooting, the junk may download more. Make sure you read and follow the directions, anything else will slow the process and waste both of our time. Please make sure you have read this information so we are on the same page. "BEFORE you POST" (READ this Procedure before Requesting Assistance)Īll advice given is taken at your own risk. Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
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